The ORIX METRO Group is committed to protect the privacy rights of individuals pursuant to the provisions of the DPA, and its IRR in addition to its duties and responsibilities under the Bank Secrecy Law (R.A. No. 1405) and the confidentiality provisions of other related laws, regulatory rules and regulations.


In line with this, please be informed that any company may collect some personal and/or sensitive personal information from you when you:

a. Inquire about our products and services;

b. Avail of our products and services; 

c. Apply for a job opening in our company; or 

d. Provide us with your feedback.

Information that will be collected shall be used for documentation and validation purposes and to facilitate and deliver products and services availed from a company, including those that will be outsourced to our accredited agents and third party providers, and to communicate with you should you have any requests, inquiries or complaints.


We shall keep your information private and confidential and shall only use them with your consent. Only authorized personnel, including accredited third party providers, has access to your information.  


The information shall be retained and stored as long as you have an existing agreement with the Company, or up to five (5) years from the date of closure of your account should the said agreement end or is pre-terminated, or until the final closure and termination of a case should your account be subject to any dispute pursuant to the requirements of the Anti-Money Laundering Act, as amended, and its IRRs. Upon the end of the retention period, the documents containing the said information shall be destroyed or returned to you, at your option.


We also need your help in ensuring that your data are protected. For any data issues or concerns, you may directly contact our Data Protection Officer as follows:


Data Protection Officer
24th Floor, GT Tower International
6831 Ayala Avenue cor. H.V. Dela Costa Street
Makati City 1227
Direct line: +63 2 8856-4351
Email address:





Updates to this Privacy Notice
Due to the fast changing trends in technology, we may update this Privacy Policy from time to time. Any change shall become effective when we post the revised policy on our website.